Description
Basic Messaging
Send Unicode & Long/Concatenated SMS
Send Email/ ModemMail™
2-Way SMS Messaging
Addressbook Group Messaging
Broadcast to Addressbook Group using SMS
Broadcast personalized messages using Addressbook merge fields
Messaging Controls
Pre-scheduled and Prioritized messaging
Group Level Priority - prioritizes recipients within a Group broadcast
Support load balancing/automatic failover over multiple modems (up to 8 modems)
Support load balancing/automatic failover over multiple modems (no limit)
Outgoing message filter - Block messages by content keyword and recipients
"Sleep period" for low priority messages
Resend failed messages (configurable number of retries)
Recipients can SMS "UNSUB" to unsubscribe themselves from Addressbook group
Built-in message Escalation feature on non-acknowledgement (up to 10 Escalation levels)
Emergency Messaging
Emergency Mobilization broadcast (SMS/Email) feature ensures every recipient in the group acknowledges and receive the message
Multiple methods to initiate broadcast through SMS, Web-login, AlertDispatcher Client or API (HTTP/Email)
Generate automatic SMS/Email progress reports at periodic time intervals
Remind users to acknowledge via SMS/Email or phone call
Option to acknowledge via SMS/Web link
Option to reach to alternative contact for recipient
User/Management Interface
Multi-user login to Client Console and User access right control
Assign monthly SMS send limits to users
Remote Client Consoles (no limit on number of Clients)
Real-time update Message Log on Client Console
Search/Filter Real-time Message Log
Emergency pause button to stop sending messages
Client interface to acknowledge escalation messages
Quick purge unsent messages from the system
Live monitor of modem signal strength/availability via console client and system tray
Sound PC buzzer and display warning messagebox on modem or send alert failure
Restrict access to Addressbook Recipients and Groups to specific user department
Import/Export into and from Phone book from Excel(CSV)
Define weekly/hourly duty roster for users (off-duty users will not receive SMS alerts)
Web Portal (for sending message and emergency mobilization broadcasts)
Message Templates - with option to restrict access to a template to a specific User department
Sound Buzzer and show balloon on Client on receiving SMS
System
Runs as auto-start NT Service
Send alert Email/SMS to administrator on system error, modem failure or low signal
Limit the number of SMS that can be sent in one day
Automatic Message Log (database) housekeeping and backup
Automatic Daily/Monthly/Yearly Usage Report (sent via Email/SMS)
Web-based Server Management - Configure networking, upgrade software, backup/restore database and configuration
High Availability
Supports Windows Network Load Balancing Clustering (application-aware)
Active/active bi-directional message failover to the other node in the event of modem, send failure or server crash
Real-time Replication for User/Department, Addressbook and Template database (Active/Passive nodes)
Optional Secondary/failover SMTP Server to send email and email alerts
Daily heartbeat message scheduler
DLL API / Built-in HTTP/SMTP/SNMP Servers
Network DLL library to send SMS/Email, receive send status updates and receive SMS (C#, VB.NET and Java examples provided)
Query server and modem health status via HTTP and DLL API
Easy integration with local/remote 3rd party systems via built-in SMTP Server (Email2SMS), HTTP Server and DOS command line program
Set SMS footer and automatically email status updates for messages sent by Email2SMS users (Useful for Exchange integration)
IP Trottle control for built-in HTTP/SMTP Server - prevents flooding
Option to disable HTTP/SMTP Server on modem/program failure - for HTTP/SMTP Client with a failure over to alternate server capability
Built-in SNMP Trap Receiver (Filter and Forward Traps to SMS/Email)
Create send message filters to redirect, change, and capture outgoing messages
LDAP Integration for SMTP Server
Create user for email senders found in the LDAP database (search by sender email address)
Assign the user to the department defined in the LDAP dept attribute (attribute is configurable) - to allow reporting by department
Limit monthly SMS usage of the user based on LDAP group membership - default + 3 tiers
Receive SMS Integration
Forwards SMS received to Email you define
Execute SQL statement on SMS received. Return data via SMS
Send HTTP GET request on SMS received. Return HTTP GET response via SMS
Execute DOS command/application on received SMS and return result by SMS